I would appreciate if you can provide us the following information to help us understand the issue better. To answer your question, yes Windows automatic update also updates Internet Explorer.However, the last windows update was installed on which shows Windows automatic updates are installing updates fine, but Internet Explorer is not getting updated automatically. Is there something simple that we're missing here?Īs per the description, I understand that you are helping someone with Windows update and found that his Internet Explorer is not updated and is currently running version 9.
How can that be? Doesn't Windows Update also update IE?Īnd how should we fix this? I realize he could manually download and install IE 11, but it seems odd to have to do that when he's already using Windows Update. His update history shows that the most recent automatic update occurred onīut his Internet Explorer is still version 9 (from Help > About Internet Explorer). (he read that to me from the Windows Update box over the phone, so I may not be quoting it exactly, but we did check that setting.) He is familiar with the update process in general. He also confirmed that his Windows Update is set to update Windows *and other Microsoft products*, not Windows Only
The person is using Windows 7, Microsoft Security Essentials, and has been using Windows Update, set for automatic updates, for some time.
I'm trying to help someone with this long-distance over the telephone, so I may not have access to every detail you might want.